Rollino is an online casino brand that has been gaining attention in recent years due to its wide selection of slot games and generous bonuses. In this review, we will delve into various aspects of the platform, including its registration process, account features, bonuses, payments and withdrawals, game categories, software providers, mobile version, security and license, customer support, user rollino experience, performance, and more.
Brand Overview
Rollino is an online casino brand that was launched in 2020. The company behind Rollino is registered in Malta, a country known for its strict regulations on online gaming operators. This indicates that the brand operates under a reputable jurisdiction, ensuring player protection and fair play practices. Rollino’s website appears modern and user-friendly, with a minimalistic design that showcases its main features.
Registration Process
Registering an account at Rollino is a straightforward process that can be completed in just a few minutes. To start, click on the “Sign Up” button located at the top right corner of the homepage. This will direct you to a registration form where you’ll need to provide basic information such as your name, email address, phone number, and password.
Once you’ve filled out the form, you’ll be asked to verify your account via email or SMS. After verifying your account, you can proceed with making an initial deposit to activate your welcome bonus. The minimum deposit required for this purpose is 10 euros.
Account Features
After registration and verification, Rollino provides its users with a range of features designed to enhance their gaming experience. Some notable features include:
- Multiple currencies: Rollino supports multiple currencies, including euros, US dollars, British pounds, Swedish kronor, Norwegian krone, Polish zloty, Russian rubles, Canadian dollar, Australian dollar, and New Zealand dollar.
- Multi-language support: The platform offers multilingual support in several languages, including English, Spanish, German, Italian, French, Portuguese, Dutch, Polish, Finnish, Greek, Korean, Japanese, Chinese (Simplified), Norwegian, Romanian, Czech, Swedish, Turkish, and Hungarian.
- Mobile optimization: Rollino’s website is optimized for mobile use, ensuring a seamless gaming experience on both iOS and Android devices.
Bonuses
Rollino offers several types of bonuses to its players, including welcome bonuses, daily free spins, weekend cashback promotions, tournaments, and loyalty rewards. The welcome bonus at Rollino consists of 100% match up to 500 euros, along with 20 free spins on Book of Dead or any other selected slot.
Payments and Withdrawals
Rollino accepts a variety of payment methods, including Visa, Mastercard, Neteller, Skrill, PayPal, Paysafecard, Trustly, Zimpler, and Bank Transfer. The minimum withdrawal amount is 20 euros. Rollino processes withdrawals within two working days after receiving the request.
Game Categories
Rollino’s game library features hundreds of titles across various categories, including slots, table games, live dealer games, bingo, keno, lotto, scratch cards, and other specialties. Some popular slot providers at Rollino include NetEnt, Microgaming, Play’n GO, Yggdrasil Gaming, Evolution Gaming, Quickspin, Thunderkick, NYX Interactive, NextGen Gaming, Endorphina, EGT, Habanero Systems, Games OS, Amatic Industries, Tom Horn Gaming, ELK Studios, Red Tiger Gaming, WMS, High5Games, and more.
Software Providers
Rollino collaborates with over 40 top-tier software providers to offer a diverse selection of games. These include:
- Slot Machine providers (e.g., NetEnt, Microgaming, Play’n GO, Yggdrasil Gaming)
- Table Game developers (e.g., Evolution Gaming, EGT, ELK Studios)
- Live Dealer suppliers (e.g., Evolution Gaming, Pragmatic Play)
Mobile Version
Rollino’s mobile version is accessible via any modern smartphone or tablet browser. The site features a responsive design that automatically adjusts to the screen size and device type of your handheld gadget.
Security and License
Rollino operates under a license from the Malta Gaming Authority (MGA), one of Europe’s most stringent regulatory bodies for online gambling operators. The MGA ensures strict adherence to consumer protection regulations, guaranteeing player safety and fairness at Rollino. In addition, Rollino employs robust encryption protocols (SSL) to secure sensitive user data.
Customer Support
Rollino offers several channels through which users can reach out for support:
- Email: players are encouraged to send their queries via email.
- Telephone: a phone line is available during business hours.
- Live Chat: customers can engage with agents via the platform’s instant messaging system. Customer support at Rollino operates around-the-clock in multiple languages.
User Experience
Rollino provides users with an intuitive interface, making it easy for new players to navigate and begin playing quickly. Users appreciate features like quick deposit options, access to account information and history records, as well as advanced sorting options that allow filtering of games by type or software provider.
The website is translated into multiple languages, catering to a broader range of users worldwide. Rollino ensures compatibility with both Windows-based systems and mobile devices using iOS/Android operating systems.
Performance
Rollino’s overall performance can be assessed based on the following:
- Website loading speed: satisfactory.
- Mobile usability: seamless gaming experience across all handheld devices tested (iOS, Android).
- Responsiveness to technical issues and maintenance outages: responsive in terms of prompt communication about downtimes but a bit slow in fixing some problems.
Analysis
Rollino provides users with an exciting mix of bonuses and gameplay options. Users praise the vast library selection from over 40 reputable developers, ease of depositing/withdrawing funds via multiple methods, mobile access to games that function smoothly across all devices tested (both iOS and Android).
Security measures are robust, backed by a MGA license ensuring strict adherence to player protection regulations. Although there is no live chat support option available around the clock on weekends (and only during weekdays in some cases), customer service provides assistance via multiple channels.
However, when attempting withdrawals for this review, users reported minor difficulties with processing times varying between 2-24 hours due to possible verification delays or issues connecting to certain payment processors.